Crane Park Surgery
Whitton Corner Health and Social Care Centre
Percy Road
Twickenham
TW2 6JL
Tel: 020 3458 5300
Fax: 020 8893 8026
Out of Hours: 03000 240000

GDPR

What is GDPR?

As from May 2018 new regulations regarding patient information have come into force.  GDPR (General Data Protection Regulation) seeks to create a harmonised data protection law framework across the EU and aims to give back to data subjects control of their personal data, whilst imposing strict rules on those hosting and processing this data, anywhere in the world.
Every effort is made to ensure the security and confidentiality of your medical record. The practice will adhere to GDPR in order to manage your data and ensure that it is recorded, protected and shared in line with current regulations.
To find out more about the storage, use and sharing of your information, please see the Privacy notices below:

Practice General Privacy Statement
Privacy Leaflet


Where might my information be shared?  Click the link to find out more.

Other Privacy Notices
CQC
Direct Care

Emergency Care
National Screening
Payment
Shared Care Record
NHS Digital
Risk Stratification
Safeguarding
Prescriptions

Opting out of sharing your data
Information about  health  helps to improve an individual's care, speed up diagnosis and helps plan local services and research new treatments.  The NHS is committed to safeguarding your confidential information and is transparent about how your data is used.

How your data is used
Information about your care such as treatment, tests, diagnoses etc is collected whenever you use health and care services.  It is also used for research and planning for new treatments and health services.  Wherever possible, the data is used only after identifiable information such as name and address have been removed.  It is said to be "anonymised" data.
Data Use Leaflet

Your choice to opt out
If you are happy for your information to be used as described above, you do not need to take further action. If you do not want your information to be used for research and planning purposes, you may opt out securely online, or by telephone or by post.  You can change your mind and opt in again at any time in the future.  Opting out will not affect your care and you will still be invited to take part in national screening services such as those for bowel cancer and cervical cancer.

How to opt out
To find out more about data sharing and to actively opt out visit  www.nhs.uk/your-nhs-data-matters
Download a postal opt out form

How do I make a request to access my data or have possible inaccuracies rectified?
You have the right to access your personal data – that is, your electronic GP record. If you have registered for online services and requested access to your online record you should be able view a version of your medical information.   You should request access using the form below, if your online record requires further clarification.   In addition, if you suspect that there is inaccuracy in your record you have the right to request rectification. 
Your right to access and rectification
Subject Access Request form

Freedom of Information Act

This act  sets out the basic rights of an individual to request and receive information held by a public authority. The aim of the Act is to enable members of the public to question the decisions of public authorities more closely and to ensure that public services are efficiently and properly delivered. If you wish to make a Freedom of Information request, please contact the practice with your request. The policy below contains details of how to apply.
Freedom of Information Policy

 


 

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